Bsod error codes windows 7. Do blue screens often appear? Checking RAM with Windows Memory Checker

The Blue Screen of Death is familiar to every Windows 7 user, because it is a built-in functionality of the system. If you see a blue screen, then it is important to remember the error code, and after restoring the system, solve all the problems. In this article we will talk in more detail about what to do if a blue screen of death occurs.

What is the Blue Screen of Death in Windows 7

Blue Screen of Death - also known as BSoD, or Blue Screen of Death, is a system function that displays an error code. In practice, it looks like this - at any moment the system can switch from the current interface to the blue screen of death. Thanks to this, the user can find out the cause of the system failure. The reason is encrypted in the form of a code, in addition, additional system information is displayed on the screen.

Causes of Blue Screen of Death

There are many reasons for a blue screen of death, but they all boil down to one thing - something is wrong with your computer. This could be not only a system (software) error, but also hardware problems. There are 6 main reasons:

  • The driver has fallen off;
  • There is no free space on the system disk;
  • Registry problems;
  • System files are damaged;
  • Virus;
  • Problems with hardware;

The rest of the reasons why the blue screen of death crashes on Windows 7 fall into one of these categories.

What to do

If you see a blue screen of death, the first thing to do is write down the error code. Alternatively, take a photo of the screen using your phone. The standard “Printscreen” will not work in the event of a blue screen of death. In addition to the error code, the screen usually contains recommendations on what the user can do to fix the problem. There is no need to rush to take action; you need to give a little time for the system to try to find solutions on its own. If the blue screen of death does not disappear and the system does not automatically reboot, then action must be taken.

If the OS could not fix the problem on its own, then it needs help. Let's consider all typical cases.

  1. If the problem is with the drivers, then you need to boot into safe mode and reinstall the necessary drivers. If the blue screen of death does not indicate a problematic driver, then reinstall absolutely all drivers. They can be taken from the system disk that came with the computer, or you can use the program.
  2. Free space on drive C (or any other system drive) is vital for the correct operation of the OS. If the space runs out completely, a blue screen of death appears. There are two solutions - load the OS and, before the software leaves a trace on the disk and fills up all the memory, delete some large files. This will free up space. If you run out of space and there are no options to free it up, then only replacing the HDD will help.
  3. Problems with the registry can be easily resolved by rolling back the OS to a previous restore point. Or use specialized software, for example, to check and clean the registry.
  4. Problems with system files, i.e. files of the OS itself - this is one of the most common causes of the blue screen of death. Eliminating such problems, as a rule, is not difficult for the OS itself in automatic mode. If the system could not fix the problems itself, then there is only one solution - boot the OS in safe mode and restore to the last restore point. If this does not help and the system does not boot, then reinstalling the OS will help.
  5. Viruses themselves do not cause a blue screen, but their activity can violate the integrity of the OS and interfere with the operation of the system. In this case, you need to boot without supporting network connections and scan your computer or laptop for viruses. It is best to check with special anti-virus solutions other than the built-in ones. For example, you can use Kaspersky Anti-Virus.
  6. Hardware problems include all components of your device. The problems can be either global - the chip is burned out, the mother card is broken, etc., or small - the power cable has come loose. You will not be able to fix such problems automatically. However, in case of problems with hardware, the blue screen of death always tells you what the reason is. It is better to entrust the elimination of such a problem to professionals.

As you understand, the blue screen of death is your friend and good helper. The main purpose of such an error appearing is to protect your device. Moreover, the blue screen itself suggests solutions to the problem. For those who want to delve even deeper into this issue, we recommend watching a short video about the causes of the blue screen of death and how to fix the problems:

The seventh version of the Windows operating system from Microsoft, although considered one of the most stable, is nevertheless not immune to critical failures. One of the most unpleasant phenomena is the “blue screen of death” in Windows 7. Not every user knows what to do when it appears. Some people believe that the problem will disappear on its own after a reboot (and for good reason). Others believe that a complete reinstallation of Windows 7 will be required. But before you decide to fix the problem, you need to know what it is.

BSoD Death Screen: What is it?

So, let's assume that the user experiences a Blue Screen of Death. What to do? Windows 7, as well as any other system in this family, can offer several options for solving the problem, depending on what was the root cause.

But in some cases, in order to get rid of this scourge in the future, you cannot do without special utilities. We will dwell on them a little later, but for now let’s see what it is from the point of view of the system itself.

Roughly speaking, BSoD is a kind of protective reaction of Windows to a critical failure in the system when a memory dump occurs. In other words, the system cannot neutralize an error in operation using its own means and because of this it reports that such and such has happened. In each specific case, deciphering the Windows 7 “blue screens of death” can tell a lot. Typically, the message on the monitor begins with the word “STOP” followed by an error code. What does this mean? Yes, only that at the moment some important process was stopped, vital for the functioning of the system as a whole. We’ll look at how to remove the “blue screen of death” in Windows 7 a little later, but for now let’s look at the reasons for its appearance.

Reasons for failures

When examining possible problems, you need to clearly divide them into two large categories: software failures (including the system itself) and physical problems with the equipment (for example, when replacing a hard drive, video card, RAM, etc.).

In addition, in Windows 7, solving problems with such problems may also involve the fact that there is simply not enough space on the hard drive, which is especially noticeable when automatic system updates are turned on.

Classification of groups

Today, there are two main groups of failures. Group “A” includes problems with updating or replacing hardware, updating drivers or the system itself, and damage to system components. Group “B” includes incompatible versions of the primary BIOS input/output system, driver mismatch for a specific device, driver conflicts, lack of space on the hard drive, breakdowns of hardware components of the computer system, overheating of the processor or power supply, power outages, malfunctions of the boards RAM, problems with video cards, overlocking (overclocking) results, etc.

Windows 7 Blue Screen of Death Codes

As you can see, there can be many reasons for errors and failures. In any case, when such a screen appears, you should first pay attention to the description that is present at the bottom of the message. Separately, we can highlight the most common codes that occur most often:

  • 0x0000006B;
  • 0x00000000 (0022);
  • 0x0000007E;
  • 0xC0000005;
  • 0x80000003;
  • 0x80000002;
  • 0x804E518E;
  • 0xFC938104;
  • 0xFC937E04 and others.

Of course, the list is not limited to just these codes (you never know what situation may arise). However, the most common one that appears is the Blue Screen of Death (0x0000007E), in which case Windows 7 displays a description indicating that some exception was not handled.

But this is just a brief information. To view a full description of the error or failure, it is better to use a small utility called Blue Screen View. It is this program that can give the key to understanding how to treat the “blue screen of death” of Windows 7. This can be done using the system’s own tools, which will be discussed further.

Blue Screen of Death: what to do (Windows 7)? The first and simplest solution

In the case where the failure is short-term, for example, due to a sudden power outage and a switch to an uninterruptible power supply, you can use a regular reboot with a forced shutdown by long pressing the power button.

But if the “blue screen of death” appears again when loading Windows 7, this will already indicate serious damage. To begin with, you can try to simply disable the recording of dumps and mini-dumps. This is done through the properties section, called up from the right-click menu on the computer icon, where you need to go through the additional settings tab to the boot and recovery item. In the settings window, you need to disable automatic reboot and recording of small dumps, and then perform a complete restart of the system.

If even after this the problem is not resolved, it is very likely that this is not a software failure, but physical damage to the hardware (most often the problem is the hard drive and RAM).

Viruses

One of the reasons for failures may be viruses and malicious codes that deliberately affect the system. They cause a lot of trouble by overwriting system components and replacing them with their own files, and can also cause a “blue screen of death.” What to do? Windows 7 has no tools in this case, apart from its own primitive tools in the form of a defender and a firewall.

In the simplest case, you should check the system with a standard anti-virus scanner, but most likely you will have to use more powerful programs. The best option would be the free disk utility Kaspersky Rescue Disk, which can boot itself before the system starts and detect viruses that have embedded themselves deep into the RAM.

System component failures

If it is the system that is damaged, recovery may not work. In this case, it is best to boot into Safe Made mode using the F8 key at startup, and then, if you have constant access to the Internet, perform an online recovery using the command shown in the image below in the command line running as administrator.

The process will take 5-10 minutes, after which you should enter the sfc /scannow command and wait for the scan verdict. If the integrity of Windows 7 is compromised, system files will be restored automatically.

Lack of space on the hard drive

Lack of space in the system partition can also lead to the “blue screen of death” in Windows 7. How to fix the situation? To do this, the system has its own disk cleaning tool. It is advisable to use it, and not modules of optimization programs, since the latter do not interfere with the system part.

In Explorer, right-clicking on the disk or partition being checked brings up the properties menu, where you can see a cleanup button on the general settings tab. After clicking it, in the window you should select all components to be deleted and confirm your actions.

Incorrect installation of updates

Quite often, the cause of BSoD is incorrectly installed or underloaded updates. It makes no difference whether automatic updating is enabled or whether the search for updates was done manually.

How to remove the Windows 7 Blue Screen of Death in this case? You need to go to the appropriate section of the “Control Panel” and view the latest installed updates. They will have to be removed one by one, rebooting the system each time after uninstallation. Perhaps they are the reason. As a last resort, if you don’t want to do such things manually, you can try to roll back the system to its previous state. But it’s worth considering that if automatic installation is enabled, the updates will be integrated into the system again.

But in the first case, having found out which update failed, it can be excluded from the list when searching again manually.

Hard drive errors and damage

The most problematic situation is when the cause of the failure is the hard drive. In the simplest case, you will have to check it for errors.

To do this, use the checker from the properties menu, but in the settings the lines for automatic error correction and correction of failed clusters are activated. The same procedure can be performed from the command console, where you need to enter the line chkdsk /x /f /r.

If the damage to the hard drive is physical, nothing can be done, although some experts recommend using a special hard drive magnetization reversal program called HDD Regenerator. True, there are legitimate doubts about the fact that it is possible to restore a disk this way (in the sense of using software). Nevertheless…

BIOS incompatibility

Another problem is outdated or incompatible BIOS firmware. The screen will appear directly at startup. In this situation, there is nothing left but to contact the manufacturer’s resource on the Internet. As is already clear, you need to download the firmware and install it.

Information about the BIOS version can be obtained in the system information section, which is called by the msinfo32 command from the Run console (Win + R).

Incorrectly installed drivers

But most often, the appearance of the deadly screen is influenced by drivers or conflicts between them (the most common problems arise with video cards). At the same time, if you access the “Device Manager” (command devmgmt.msc in the “Run” console or the section of the same name in the “Control Panel”), it is not recommended to update drivers.

It is best to remove the problematic driver and then install it from scratch. In some cases, this may not give a positive result. Therefore, you will have to completely remove the device. When restarting the system, it is advisable not to use the installation of the most suitable driver from its own database, but to install it, for example, from the Driver Pack Solution catalog or pre-download the required driver from the equipment manufacturer’s website.

But to search for the driver itself, first in the same “Device Manager” for the problematic component you need to find the VEN and DEV identifiers in the properties and go to the details tab, where you select the hardware ID display from the drop-down list. To be safe, it is best to use the longest line in the description.

Damaged RAM

But let's assume that the Blue Screen of Death appears again. What to do? Windows 7 seems to have exhausted its capabilities. Apparently the problem is in the RAM.

The cause of the failure can be determined by using the appropriate testing program. The most powerful utility is Memtest86+. But there is also the other side of the coin. On desktop PCs, you can simply remove the memory sticks from the slots on the motherboard one by one, reboot the system and look at its behavior. You can’t do this with laptops, so you’ll have to contact a service center.

Problems with the remote control program

Finally, although not often, there is a problem with remote access programs. Specifically, this is an error in the Win32k.sys file. A way out of this situation may be to simply remove the faulty application. Only it is better to uninstall not using system tools, but use programs like iObit Uninstaller for this, which can not only delete the main program files, but also completely clean the system of residual files, folders and even system registry entries.

Instead of an afterword

As can be seen from all of the above, there can be quite a lot of reasons for failures in the form of BSoD. And it is not always appropriate to reinstall Windows 7. Finally, it remains to give advice to the majority of users who believe that such a screen means a “crash” of the system. There is nothing too critical about this. In most cases, a simple reboot or reinstallation of drivers helps, of course, provided that there is no physical damage to the hardware.

Hello friends! If you know firsthand what a blue screen of death is, and what’s worse, you often encounter it, then this article should help you. Now I will try to write in detail about Why do blue screens often appear? death, and how to check RAM for errors standard Windows memory checker.

You may ask why am I writing about blue screens and RAM diagnostics in one article? Yes, because RAM, or rather problems with it, are very often accompanied by blue screens, with different errors, and at different times. This is, of course, my opinion, but in about 60% of blue screens, problems with RAM are to blame.

What to do if blue screens appear frequently?

As they say, true story :). My friend has an almost new computer, and it has already been taken out of nowhere. They appear at any time, that is, there is no certain pattern that something was done and there was an error. A blue screen may appear once a day, or immediately when you turn on the computer, or maybe after several hours of operation.

As he already noticed, these error screens appear most often 0x0000000A And 0x0000008e(there may be other error codes). Of course, only a reboot helps. But it doesn't save for long.

It’s almost impossible to work on such a computer; you don’t know when this error will pop up.

I advised you to scan your RAM for errors, at least using a standard Windows tool. After he launched the test, not even 15 minutes had passed (and RAM takes a long time to test) when a message appeared stating that problems with RAM were detected. In fact, if at least some memory errors are found, then there is no point in continuing scanning. Here is the reason for the errors, in the form of blue screens.

I’ll say right away, so as not to forget later, it will no longer be possible to fix the RAM. It can only be replaced. And utilities, both a standard memory diagnostic tool and a utility such as Memtest86+, which I will write about in a separate article, do only diagnostics, but not repairs.

Checking memory with a standard utility in Windows 7

Now I will write about how to check the RAM using a standard utility that is already included in the Windows operating system. I’ll show you using Windows 7 as an example. It’s called .

Open “Start” and type in the search bar:

Run mdsched.

Press “Reboot and check”.

The computer will reboot and the RAM check will automatically begin.

I warn you right away that the verification may take a long time. After the test, the computer will turn on itself and a report on the test result will appear. This window appeared after checking the RAM from a friend.

After such messages, you need to change the RAM. If you have two (or more) sticks of RAM, then you can leave, for example, only one and run the check again to find the problematic module.

You can also borrow a RAM from a friend and work with it for a while. See if blue screens appear. If yes, then look for other reasons, but if everything is fine, and most likely it will be, then buy new RAM.

That's all, I also want to wish you good luck, in this matter, it will come in handy :). And congratulate you on the upcoming New Year holidays!

Also on the site:

Do you often get blue screens? Checking RAM with Windows Memory Checker updated: December 30, 2012 by: admin

This is a conflict of some devices or parameters. Blue screen is also called BSoD. Deciphering BSoD - Blue Screen of Death or, in other words, Blue Screen of Doom. And according to the usual - Stop Error (stop error that stops the computer programmatically). This cannot be left with blue screen must be fought and now we’ll see what needs to be done so that he doesn’t bother us anymore!

Blue screen of death what to do Windows 7, 8, 10?

If you have seen the blue screen of death, then in any case you have a question, what to do? And today I will try to tell you in as much detail as possible how to remove it on any operating system, be it windows xp, 7, 8, 10.

If you suddenly see a window like this, it means that a system error has occurred, and there can be many reasons. For this purpose, I have posted a special reference book for error descriptions below. And the appearance blue screen of death there may be a bunch, but there are 2 categories: software failure and hardware failure.

The following reasons are also possible:

- conflict or incorrect driver

- driver problems

- viruses (not always), but maybe this is why you need to choose

— Device conflict due to incompatibility

— Problems with devices, usually either the hard drive or RAM.

— program conflict (possibly if you installed two antiviruses at the same time)

- the computer may overheat and also malfunction

How to remove the blue screen of death?

  1. Software problems

If it appears blue screen, then the computer should automatically restart. And it will appear until it is eliminated. First, you need to write down the error code on some piece of paper in order to look in the reference book what it means.

The guide can be downloaded here:

We simply select the error and see the solution on the right.

Next, you can try pressing F8 before loading Windows. Then choose downloading the latestsuccessful configuration. If the computer also causes a blue screen, then press F8 again and select safe mode. If the computer boots in safe mode, you can see which file is causing the conflict.

To do this, you need to make sure that the computer saves error dumps. To do this, right-click on the computer and select property. Further Extra options. Boot and recovery options button. We display everything as in the picture. If you have disabled recording of debugging information, then reboot and again cause a blue screen, and then go into safe mode.

You can decrypt this file with a special program.

After launching the program will show the problematic files.

If nothing is displayed, see if the path to the dumps is selected. Settings - additional options:

2. Problems with hardware.

A conflict between the devices themselves is also possible, for this it is necessary (information cannot pass through the memory), as well as a damaged hard drive (system files have ended up in damaged sectors and cannot be launched.).

This is also a fairly common error in the BIOS. When the hard drive mode is set to achi, the BIOS is reset (power surge or battery dead) and the hard drive mode becomes ide. The drivers accordingly do not support this mode and a blue screen occurs.

That's all! I want to win blue screen of death 🙂

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What is BSoD

BSoD - Blue Sceen of Death, blue screen of death. Appears in the most critical situations, when closing a faulty program is impossible.

The Windows operating system has several layers of running programs. We see only the top one - open program windows and running services. These are what the Task Manager shows. When one of the programs makes an error that it is not able to process and work around, it, as many users say, “crashes.” You can start it again and continue working.

Software modules running at a lower level (drivers) will not be able to restart in the event of an error. The Windows operating system tries to protect the user from many errors, but this does not always work and it capitulates, showing a sad face or a set of characters on the computer screen.

You need to understand that drivers are an intermediary between the software and hardware of a computer. Both drivers can fail (programmers are people too, they may not take something into account or make a mistake), as well as the hardware part of the computer.

Symptoms of BSoD

1. The appearance of a blue screen with strange symbols or a sad emoticon.

In 99% of cases, the computer reboots on its own due to a critical error (BSoD), but there can be a worse situation: problems with the power supply or motherboard. If you have a desktop PC, check to see if there are any bulges anywhere.

Reasons for a blue screen

1. Overheating. Overheating of the video card or processor leads to the blue screen of death.

By the way, in Windows XP, when the video card overheated, a BSoD always occurred; in Vista and newer, the video driver simply rebooted. If you see the message “The video driver has stopped responding and has been restored,” then this is an overheating of the video card:

The newer Windows, the better the protection against failures. Let's hope that in some Windows XV, instead of a blue screen, we will see an error notification that does not interfere with work.

2. RAM failure. It’s possible, but in order not to hit the mark, read on first - perhaps the cause of your blue screen of death is something else.

If you installed new RAM in your computer and get frequent BSoDs, replace it at the store with a working one. There are no other ways to overcome blue screens of death when replacing RAM.

3. Failure of other hardware. Maybe the voltage in the power supply “sags”. Maybe there is a loss of contact somewhere. Maybe your computer doesn't like the full moon. There are many reasons, one can guess endlessly.

If, after you have analyzed the minidump (more on this below) and eliminated errors, the blue screen does not go away, you should replace all components one by one. You can’t just go ahead and determine the cause of BSoD if the error codes are different every time.

4. Overclocking. If you are an advanced overclocker, then you know what overclocking a computer has to do with BSoD. If not, don't overclock your computer.

5. Driver(s) failure. The cause of BSoD is not necessarily a hardware problem. Unstable drivers are a frequent guest on user computers. How to identify a faulty driver will be discussed next.

6. Viruses. Be sure to check your computer with some or .

I never tire of being amazed at the self-confidence of users who say “ I have no viruses and no antivirus either! I have a straight hand/I only use trusted sites/sometimes I check with a one-time antivirus and that’s why everything is fine!". Leaving aside the debate about how you can live without an antivirus, think about it: if a person sees BSoD, he has This is no longer a normal situation. How can you say that there are no viruses and this is not the cause of the blue screen?

Also, do not think that if you have an antivirus installed with the latest databases, there cannot be viruses. Check with others to completely rule out the possibility.

7. Antiviruses. It's funny (and sad) that antiviruses can cause crashes. Remove your antivirus temporarily. Have blue screens of death stopped appearing? Install a new one so that blue screens do not appear due to reason No. 6.

8. Windows updates. Developers at Microsoft sometimes test updates poorly. Because of this, some people completely disable Windows Update and sit without updates, although this is not an option. Control Panel - Programs and Features - View installed updates- right click - Delete according to the updates installed recently, then check the operation of Windows. Has everything returned to normal? Just don't install updates for a couple of weeks - usually during this time some kind of corrective update for the update comes out and everything becomes fine.

9. Programs crash. This happens, but rarely. If you see BSoD during a game or when running a specific program, I advise you to check your computer for overheating, because most programs are not capable of causing a blue screen, with the exception of those installing drivers into the system (antiviruses, virtual disk emulators, game protection systems like PunkBuster, accounting programs that work with digital keys).

10. Hard disk file system errors. It won't be amiss

Let's find out the cause of BSoD

As you can see, there are quite a lot of reasons and there is no point in guessing. Fortunately, the Blue Screen of Death contains clues as to why Windows suddenly started to crash. Among the incomprehensible text there will be error codes containing a direct indication of what caused the failure.

Most often you are BSoD you won't see, since Windows settings by default enable restarting the computer in case of critical errors.

You can disable automatic restart of Windows like this: Control Panel - System - Advanced System Settings - Options- check/uncheck the boxes as in the screenshot below:

Pay attention to the “Small memory dump” item - check it too.

Google the error code from the Windows Log

The “Write event to system log” checkbox is checked by default, which means error codes will be in the Windows Log.

Go to Control Panel - Administration - Event Viewer - System- and look for a line in the list that coincides in time with the appearance of a blue screen or restarting the computer:

Look for the error code (in the screenshot above it is 0x0000009f) in Google and read the first few sites in the results, follow the recommendations that have helped others. If a driver is specified (a word ending .sys, then it’s generally great - the likely culprit was found immediately, you need to install a driver for this device of an older/newer version. If there is no clear and clear indication on the Internet of the cause of BSoD for the specified error code, read my instructions further.

If there is nothing in the Windows Log, wait for the blue screen to appear and look for the error there:

Just search Google for information on the error code and follow the recommendations.

Analyze the minidump

Unfortunately, if the problem is a faulty driver, this is not always shown on the blue screen. The error code is also not always informative. You need to analyze the minidump file that is created when a BSoD occurs and contains information about the failure, in particular which drivers reported the error. There are two programs for minidump analysis: Windows Debugging Tools and BlueScreenView. Unfortunately, the first one is too complicated for novice users, although it gives a more informative result. In 99% of cases, the second, simple and free BlueScreenView is enough.

The BlueScreenView installer is available at this link.

After starting the program, you will see a window in which at the top there will be minidumps created by the system and information about them, at the bottom - a list of drivers. Failed drivers will be indicated in yellow.

Example No. 1 - the video card is to blame

A blue screen appears with the text ATTEMPTED_WRITE_TO_READONLY_MEMORY. Let's look at the minidump:

The ATTEMPTED_WRITE_TO_READONLY_MEMORY error, judging by googling, is caused by some driver. The likely culprit in this case is nv4_disp.sys. There are others, but they are part of the system and are statistically unlikely to be the cause. A Google search showed that nv4_disp.sys is a video card driver from nVidia. Three steps:

1. Check the video card for overheating.

2. Installing an older video card driver (new if the old one is installed). This is done with any drivers, not just video cards.

3. Installing the video card in another computer.

4. If a blue screen appears on another computer, take the video card to a service center. If the warranty is still valid, you can replace it with a working one free of charge.

5. Doesn't the blue screen appear on another computer? Try installing a different power supply on yours - this may be the reason.

6. Doesn't help? Reinstall Windows completely.

7. If this does not help, take it to the service center for diagnostics.

Example No. 2 - the culprit is not at all what was expected

A blue screen with the message PAGE_FAULT_IN_NONPAGED_AREA is associated with many problems:

If the likely faulty driver was ntfs.sys, then I would recommend checking the hard drive for errors, as well as replacing the cable that goes from the hard drive to the motherboard. In this case, BlueScreenView points to the USB port driver and this could be true, but where I took the dump from as an example, the person’s motherboard is at fault - the capacitors on it are swollen. The solution is to pick up the system unit and head to the service center.

Example No. 3 - the antivirus is to blame

I found this minidump on the Internet:

The culprit was SRTSP.SYS, an antivirus component from Norton. Solved by removing it.

Example No. 4 - “broken” RAM

A blue screen with MEMORY_MANAGEMENT is a sign that the RAM is unusable:

Reinstall Windows

I thought for a long time whether to recommend this. However, a quick glance through popular forums showed that many users are still using pirated builds of Windows. So, if you have:

  • Windows assembly,
  • there are or have been installed many optimizers,
  • the computer takes more than ten minutes to boot,
  • programs often close with errors,

reinstall Windows completely! And install normal, original Windows. If you have a laptop, there will be a recovery partition on your hard drive with Windows prepared by the manufacturer - read the instructions and install (restore) it!

Installing Windows is not a matter of five minutes, but even a novice user can do it if desired.

Where can I get help?

Nothing helps? There is an excellent forum thread: Troubleshooting critical Windows errors (read the rules first).

Just first make sure that you have done everything possible: analyzed the minidump, updated the faulty driver. If the problem is in the hardware, the only way out is to contact a service center.

 
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