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Windows 10 disappears and the sound appears again. Installing the most suitable driver

Imagine the situation: you turn on your computer, speakers, are looking forward to watching a new movie, and suddenly it turns out that after the update, the sound of Windows 10 disappeared. At the very least, this will be upsetting. What if you have important negotiations coming up or watching a live broadcast of the World Cup semi-final? Almost a disaster. We'll tell you what you can do if you experience sound problems after updating Windows 10.

The easiest

First, check the functionality of your speakers and headphones. You can try to adapt external devices to another PC or gadget. Inspect all wires to make sure the plugs fit tightly into the ports.

If the equipment is working properly, use the system service. Hover your mouse over the tray icon and right-click.

Wait for the diagnostics to complete and read the recommendations.

Follow the steps suggested to you to solve the problem when the volume is lost. In our case, let's try to turn off all sound effects. This can help when the sound becomes quiet after updating Windows 10. What to do if - follow the link and read detailed instructions on how to solve this problem.

Verify that the correct devices are listed as active.

Go to the “Sounds” section by right-clicking on the mixer icon.

On the tab "Playback" select the required equipment.

Reinstalling drivers

If there are no apparent reasons, but after updating Windows 10 the sound does not work, we look for problems in the drivers. They will be found in device manager(right-click on the main button).

In the audio equipment section you should see the normal name of the equipment.

If you only see the device type and signature "Device supporting High Definition Audio", this is an indicator that during the update the system was unable to determine the model and manufacturer, and universal drivers were installed that do not work with your devices. And as a result, the audio disappeared.

You need to download the correct “firewood”. Look for them in a search engine. Enter the name of the laptop or motherboard and the word “support”.

Follow the link and act according to the requirements of the site. For Lenovo, for example, you need to specify the serial number or full model. After which a list of software will be provided. Look for the right one. If you do not yet have Windows 10 OS installed, we advise you to enable it.

Attention! The drivers will not necessarily be written specifically for Windows 10. If they are not there, don’t worry, download the latest version. Check if the bit depth matches: 32 or 64.

Download and install. Check if nothing has changed and the audio signal has disappeared, you should run the installation in compatibility mode for the system for which the drivers were written.

1. Open the folder with the executable file and call the properties window.

2. On the panel "Compatibility" Click the checkbox and select the appropriate OS version.

3. Apply the changes and run the file again.

If everything remains unchanged and the situation where there is no sound after updating Windows 10 (unexpectedly disappeared) remains, do the following:

1. Go to task manager.
2. Remove from sections "Audio Inputs and Outputs" and "Sound, Game and Video Devices" all devices marked as unidentified.

3. Run the legacy-compatible installation again.

This method of solving the problem of no sound after updating drivers on Windows 10 especially often helps with Realtek devices.

Reducing the volume level

When, after updating Windows 10, the sound became quieter or the volume gradually disappeared by itself, in the properties window, go to the Communication panel.

Click "No action required".

An inscription appeared on the screen: you will learn what to do and how to remove the inscription forever in another article on the site.

And the last reason why, after updating, Windows 10 does not work well or the sound has disappeared completely is disabling the “Windows Audio” service.

1. Press WIN+R and enter services.msc .

2. The Microsoft Services window will appear. Scroll to the line you want and make sure everything is included.

We hope this information helps you!

Many users who upgraded to Windows 10 or after a clean installation of the OS encountered a variety of problems with the sound in the system - some simply lost sound on their laptop or computer, others - the sound through the headphone output on the front panel of the PC stopped working. Another common situation is that the sound itself becomes quieter over time.

This step-by-step instruction describes possible ways to fix the most common problems when audio playback does not work correctly or the sound simply disappears in Windows 10 after updating or installing, or simply during operation for no apparent reason. See also: , .

The most common variant of the problem is that the sound on the computer or laptop simply disappears. In this case, as a rule (let's look at this option first), the speaker icon on the taskbar is fine, the Windows 10 Device Manager for the sound card says “The device is working normally,” and the driver does not need to be updated.

True, at the same time, usually (but not always) in this case the sound card in the device manager is called “Device with High Definition Audio support” (and this is a sure sign that there are no drivers installed for it). This usually happens for Conexant SmartAudio HD, Realtek, VIA HD Audio sound chips, Sony and Asus laptops.

Installing sound drivers in Windows 10

What to do in this situation to fix the problem? The method that almost always works consists of the following simple steps:

1. Enter in a search engine Your_laptop_model support, or Your_motherboard_model support. If you encounter problems discussed in this manual, I do not recommend starting to search for drivers, for example, on the Realtek website; first of all, look at the website of the manufacturer, not of the chip, but of the entire device.
2. In the support section, find audio drivers to download. If they are for Windows 7 or 8, and not for Windows 10, this is normal. The main thing is that the bit depth does not differ (x64 or x86 must correspond to the bit capacity of the system currently installed, see)
3. Install these drivers.

It would seem simple, but many write that they have already done this, but nothing happens or changes. Typically, this happens because even though the driver installer walks you through all the steps, the driver is not actually installed on the device (easy to check by looking at the driver properties in Device Manager). Moreover, installers from some manufacturers do not report the error.

There are the following ways to solve this problem:

Even if you couldn’t find official drivers, still try the option of removing the sound card in Device Manager and then updating the hardware configuration (point 2 above).

Sound or microphone stopped working on Asus laptop (may work for others)

I would like to separately note the solution for Asus laptops with a Via Audio sound chip; it is on them that problems most often arise with playback, as well as connecting a microphone in Windows 10. Solution:

1. Go to Device Manager (right-click on Start), open “Audio inputs and outputs”
2. By right-clicking on each item in the section, delete it; if there is a suggestion to delete the driver, do that too.
3. Go to the “Sound, game and video devices” section, remove them in the same way (except for HDMI devices).
4. Download the Via Audio driver from Asus from the official website for your model, for Windows 8.1 or 7.
5. Run the driver installer in compatibility mode for Windows 8.1 or 7, preferably as Administrator.

I will note why I am pointing to an older version of the driver: it has been noted that in most cases VIA 6.0.11.200 turns out to be workable, and not newer drivers.

Playback devices and their additional parameters

Some novice users forget to check the audio playback device settings in Windows 10, which is better to do. How exactly:

After completing the specified settings, check if the sound is working.

The sound becomes quiet, wheezing, or the volume automatically decreases

If, despite the fact that the sound is played, there are some problems with it: it wheezes, is too quiet (and the volume can change itself), try the following solutions to the problem.

Apply the settings you made and check if the problem is resolved. If not, there is another option: try using the device manager to select your sound card - properties - update the driver and install not the “native” sound card driver (show a list of installed drivers), but one of the compatible ones that Windows 10 itself can offer. In this situation, it sometimes happens that the problem does not appear on “non-native” drivers.

Additionally: check if the Windows Audio service is enabled (press Win+R, type services.msc and search for the service, make sure the service is running and its startup type is set to Automatic.

Finally

If none of the above helped, I also recommend trying to use some popular driver-pack, and first check whether the devices themselves are working - headphones, speakers, microphone: it also happens that the problem with sound is not in Windows 10, but in themselves.

Microsoft's newest operating system, Windows 10, has brought its share of bugs, installation problems, and post-update errors, including the rather annoying "Windows 10 has no sound."

Bidness ETC users have discovered a way to fix this problem, which is caused by a bug in the sound settings of Windows 10. It has been confirmed that there is still no sound even after installing the necessary audio drivers from the sound card manufacturer.

How to fix "No sound" error on Windows 10

Step 1. Right-click on the sound icon on the taskbar (bottom right corner of the screen) and select Playback Devices from the context menu.

Step 2. Select your active device. By default these should be columns. Double-click on the device line - the properties menu will open.

Step 3. Go to Advanced settings and change the bitrate to the following values, depending on the speaker configuration: 24bit/44100 Hz or 24bit/192000Hz.

If this does not solve the problem, you can try another method to restore the sound.

Step 1. Go to the Start menu, select Device Manager and launch it.

Step 2. Enter Sound and Audio Devices.

Step 3. Right-click on the current audio driver and select Uninstall.

Step 4. Finally, click on Search for devices and the updated driver will be installed automatically.

That's all. Your speakers should now play sound without problems. If there is still no sound, then try installing the latest sound card drivers for Windows 10 from the manufacturer's website.

Found a typo? Select the text and press Ctrl + Enter

The latest version of Microsoft's operating system has brought a large number of innovations to the daily use of PCs by hundreds of millions of users around the world. Optimization and stability have been significantly improved, a built-in antivirus and much more have been added, but many have encountered a very unexpected problem: sometimes there is no sound on a computer with Windows 10. This may be the result of a lack of RAM, for example (the most common cause), but there are many more types of problems, each of which requires an individual approach.

Sound problems and solutions

Sound problems on Windows 10 are spontaneous and can occur in a variety of conditions. There is no universal recipe for eliminating them, but there are several patterns of system behavior that can help you accurately determine the cause of the problem. For example, quite often users notice that after updating Windows 10, the sound does not work. Also, the sound may not work immediately after installing Windows 10, or may not be absent specifically in games. Each of these problems has its own solution, which makes adjusting the sound on a Windows 10 computer a big challenge. But don’t rush to despair and call the specialist.

Banal reasons

I would like to devote this point to human inattention. Even the most meticulous PC user may not remember that he simply turned off the sound or forgot to connect new speakers or headphones. In addition, there are cases when the wire from the device does not fit tightly into the connector; it is also possible that the latter is faulty. To eliminate factors of inattention, we recommend once again double-checking the correct connection, sound volume and Mute mode on the speakers.

Another problem of this kind is cable failure. It can be damaged by pets or simply torn (immediately noticeable), or it can be damaged inside, which is very difficult to determine. To make sure your headphones or speakers are working properly, connect them to another PC or smartphone.

Also immediately check whether you have selected the correct playback source. Left-click on the speaker icon in the lower right corner and check if sound appears on each of the available options.

Outdated or broken drivers

If trivial reasons are not your case, then the first thing you should think about is updating the software. Windows 10 has a system for automatically downloading the latest driver versions, which will help in most cases. In the remaining situations, you can download drivers from the official website of the sound card manufacturer. We have placed both instructions below.

Update drivers using standard Windows tools.

If Windows has not updated the drivers, then use the manual download instructions.

1. Find the official website of your sound card manufacturer. As a rule, these are Realtek, whose website is quite easy to find. If you doubt that you have opened the correct resource, then look at the address in the documentation for the sound card.
2. Download the driver installer.
3. Run the installation file and follow the instructions.
4. Reboot your PC.

If the installation fails, then there is a possibility that the old driver not only does not work correctly, but also interferes with the installation of the new one. This happens quite rarely, and can be solved by removing the driver through the device manager and then reinstalling it.

The sound disappeared while the computer was running

If you notice that the sound has disappeared while the device is running, this may be due to a lack of RAM. For example, running a modern video game or a large number of tabs in the browser can cause a shortage of RAM. For unknown reasons, Win10 considers sound a lower priority than 50 tabs in Google Chrome. And the problem is that it is very difficult to turn the audio back on.

The main signs of low RAM:

• A black screen appears while using a PC.
• Reload browser tabs when switching to them.
• Automatically disable any programs.
• Low memory warning. Since the message does not specify which memory is insufficient, inexperienced users begin to delete files from the hard drive, not paying attention to the fact that the system asks to CLOSE some applications rather than delete them.
  
• Browser low memory warning.
  
  
• Reduced loading speed of applications and locations in video games.

To solve problems with RAM, you can install an additional memory stick in your PC. For comfortable use of the browser, it is recommended to have at least 8 GB of RAM in the system. If you have lost sound on your laptop, and the problem is in the RAM, then everything is more complicated here, since installing new brackets on laptops is either impossible or problematic, and their cost is much higher than that of analogues for desktop PCs. But you can also follow simple rules for saving RAM, which are also relevant for the above-mentioned desktop PCs.

• Try to close unnecessary browser tabs. You can bookmark the most frequently visited pages.
• When launching modern video games, close the browser or leave a minimum of tabs.
• Create a swap file on one of your hard drives or SSDs.
• In the tray (up arrow in the lower right corner of the screen), turn off programs that you do not currently need. Very often, when you click on the cross, you send the program to the tray, rather than closing it completely. Steam, for example, can settle there. If you don’t know what a program is needed for, then you shouldn’t touch it.

Also, the sound may not disappear, but begin to distort. This often happens with video: the media file slows down and the sound becomes buzzing and unpleasant. This may also be due to insufficient PC power, but this problem can be solved without additional purchases. There are several solutions.

Disabling exclusive mode.




If the problem continues to appear, try reinstalling the drivers. Instructions above.

No sound after installing Windows 10

Problems with sound in this case may arise due to incompatibility of drivers and OS (rarely), or due to incorrect installation of the update. Unfortunately, the latter happens more often than you might think. Let's say your sound stops working, and for no apparent reason. The only good thing here is that this problem can be fixed with a standard Windows tool. Not always, but in many cases. Right-click on the speaker icon in the lower right corner of the screen and select “Troubleshoot audio problems.” Follow the instructions.



You can also use Driver Version Rollback to restore sound functionality.




If the sound does not work on a newly installed Windows 10, then download the drivers manually from the sound card manufacturer’s website.

Sound does not work in headphones

Surprisingly, the most common reason for no sound from headphones is setting the volume to minimum on the headphones themselves. Often, users do not notice that the volume control on the headset is at its minimum value.

Incompatibility was once a fairly common problem. Some (usually cheap) headphones simply did not work with Windows 10. This problem, although rare, can happen. It is almost impossible to fix it, if the headphones do not work on a PC and play, for example, on a phone or device with a previous version of Windows, you will have to change them.

It is impossible not to mention the banal lack of drivers. The solution is described above. If you purchased headphones that require installing their own drivers (I haven’t personally met them, but among modern gaming headphones there are such), then install them.

As a rule, the new device turns on automatically, but sometimes you need to do it manually.

1. Right-click on the speaker icon in the lower right corner of the screen.
2. Select Sounds.
3. Playback is in the panel above.
4. RMB on empty space.
5. Check the Show disabled devices checkbox.
6. If your headphones appear, then right-click on them and select Enable.

The same applies to any other sound source; not only headphones, but also the speaker system or speakers built into the screen may not be activated or not selected as a playback source.

Conclusion

Thus, most problems associated with incorrect sound operation appear due to incorrect operation of drivers or simple inattentiveness of users. Unfortunately, it is almost impossible to cover the full range of errors, since with each Windows update old ones are fixed, but new ones appear. Universal advice is to use the screening method. Look at the most likely reasons and go down to the least likely ones, while at the same time figuring out on your own how to adjust the sound after the next problematic update. This way you have the highest chance of fixing the problem as quickly as possible.

What to do if there is no sound on your Windows 10? Firstly, do not despair and do not blame the manufacturer of the acoustic equipment and the expansion cards of the same name that are in the car.

If for no apparent reason the broadcast disappears after reinstallation or for some other completely unknown reason, there can be two sources: drivers and force majeure.

Driver problems

See what is used as a base. If these are not speakers, but, for example, HDMI from a TV that is not currently connected, change the source to the main one.

If these are speakers, then select the item, click on properties and carefully look through all the tabs in this section.

Unnecessary or unknown effects should be disabled out of harm's way until the problem is resolved.

In the case of installed software from any card manufacturer (for Asus Xonar, for example), also carefully review all tabs to see if any key parameters are enabled/disabled.

Suddenly the system switched playback to the optical output, and the speakers were powered by a banal 3.5 cable.

• Windows Audio

Open the device manager by entering the command devmgmt.msc. You need a tab related to sound.

Right-click on it, look for properties and look at what is written in the column with the device status.

If everything works fine (as written), then use the initial instructions at the top, which talk about the correct drivers after reinstallation. Download and install them.

But if something is wrong, also look towards the driver. The system often makes it clear exactly what steps need to be taken.

Also try administration. Go to the control panel and find the “services” item, where you will find Windows Audio.

Look that in the “startup type” it said “automatically”, and not some other item.

Connection via BIOS

An extremely rare problem that sometimes occurs is disabling it directly in the BIOS. The built-in sound card may simply not work.

To solve the problem associated with this, you need to know the model of your MP, BIOS version and other parameters.

As a last resort, it is better to ask the support of your motherboard/laptop manufacturer about this. They should be notified of the problem.

The most common problem is with the hardware. Most often, the wires remain visible, which is why pets “feast on” them.

Less often, the person himself touches the cable. It’s much more serious if the acoustics themselves don’t work.

As strange as it may sound, it’s worth smelling it to make sure nothing is burned.

Software errors are “treated” at the level of reinstalling drivers. It is advisable to download them not from the developer’s website, but from the website of the manufacturer of your MP.

If the board is separate, then find out the exact model and go to the manufacturer’s resource.

No sound after Windows 10 update

Even though Windows 10 updates are designed to improve system performance, they don't always succeed. Sometimes after updates, problems occur with your computer hardware. If the sound is not working after updating Windows 10, then you need to watch this video tutorial.